KERALA ELECTRICITY OMBUDSMAN
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Downloads - Orders - P/015/2023- Shri. James T. Abraham
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 P/015/2023- Shri. James T. Abraham  |
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| The appellant Shri. James T Abraham is the owner of the studio and Colour lab named as Central Colour lab and is a consumer under electrical section Kumbanad having consumer no. 1146196005597 with connected load 9.086kw. The connection was effected on 15/06/1992 and was under LT 4A tariff. The Kerala State Electricity Regulatory Commission while determining the tariff, the studio and Colour lab was included in the commercial tariff LT 7A. Though the Tarif has been published in the gazette, it is the responsibility of the licensee to intimate the tariff change to the consumer and raise the electricity bills accordingly. This was not complied by the licensee. On 4/7/2022, APTS Tiruvalla unit has conducted an inspection and found that the consumer was billed on wrong tariff. Accordingly, a short assessment bill was raised by the licensee for Rs. 53,320/-. The appellant approached the CGRF and CGRF issued order stating that the appellant is liable to pay the short assessment bill. Aggrieved by the decision of CGRF, the appellant filed this appeal petition to the authority. 8 consumer earlier, there was an opportunity for the appellant to reduce his connected load and then consumption and would have saved much on the energy charges. This opportunity was lost for the consumer. There was a serious error/ mistake happened from the officials of the licensee who has not been taken action to effect the change in tariff in time and which would in turn reduced the revenue loss. The concerned officials are to be identified and action is to be initiated. The orders of hon’ble Supreme Court referred by the respondent is not relevant to this case. Decision. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. The appellant is liable to pay the short assessment for a period of 24 months. 2. The licensee has to revise the short assessment by raising the demand for 24 months. 3. The licensee shall grand 24 instalments to the appellant for remitting the amount. 4. The order of CGRF is modified accordingly 5. The licensee may initiate action against the officials who is responsible for this mistake and thus the revenue loss 6. No order on cost |
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