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P/05/2024- Smt. Saleena Ismail
The appeal petition filed by the appellant sri. Saleena Ismail is under the consideration of the State Electricity Ombudsman. The main complaint is about the excess bill raised by the licensee on 21/06/2023 for the service connection of consumer number 1146410030383, which is a domestic connection and the house was in locked condition. Licensee has connected a parallel meter and found that the existing meter of the consumer was not accurate. Then the meter was sent for testing and the test results shows that the meter is not faulty. The appellant is objecting the same and is not getting convinced by the test results. The hearing of the case was conducted on 10/03/2024 at KSEBL, IB, Pallom, Kottayam. To ensure that the meter is not faulty one more testing is necessary. It is hereby order that the said meter is to be retested at the lab of Kerala State Electrical Inspectorate and the test result is to be submitted within 15 days of the receipt of this order.

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Created 2024-03-21 10:10:54

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