KERALA ELECTRICITY OMBUDSMAN
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Near Gandhi Square,
Ernakulam, Kerala-682 016
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Downloads - Orders - P/024/2024- Sri. Antony Michael Fernandez
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 P/024/2024- Sri. Antony Michael Fernandez   |
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| The appellant Sri. Antony Michael Fernandez is the consumer of the licensee KSEBL under the Kollam Cantonment Electrical Section with consumer no. 1145580016056. The connection is an LT, 3 phase connection with connected load 70 kw under LT 4 A tariff. The 3 phase meter is connected with CT with ration 200/5 and the hence multiplication factor is 40. The new meter was installed for this service connection on 13/03/2019 as the old meter was faulty. The APTS team of Kollam conducted a surprise inspection on 27/10/2023 and found that CT terminals are wrongly connected to the meter. R phase terminal of CT is connected to the B phase of the meter and that of B phase connected to R phase. Further inspection they found that 73.54% of the consumption only recorded and 26.46% of consumption is unrecorded. This wrong connection has happened during the installation of this meter on 13/03/2019. The under charged bill amount from 11/2019 to 10/2023 was prepared for Rs. 5,37,224/- and send as a demand notice to the appellant. Appellant had contented that the meter was connected by the licensee and the consumer is not responsible. The appellant filed the petition to CGRF and CGRF issued order dated 27/04/2024 stating that the appellant is liable to pay the undercharged amount for a period of two years. Aggrieved by the order of CGRF, this petition was filed by the appellant. |
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