KERALA ELECTRICITY OMBUDSMAN
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Ernakulam, Kerala-682 016
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Downloads - Orders - Deficiency of service -penal bill remitted for Unauthorized addition Load –– delay in regularizing the UAL by KSEB and another penal bill issued – P/232/2011 – Nishad M.A., Malappuram.
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 Deficiency of service -penal bill remitted for Unauthorized addition Load –– delay in regularizing the UAL by KSEB and another penal bill issued – P/232/2011 – Nishad M.A., Malappuram.  |
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| The grievance of the appellant is that there is deficiency of service occurred on the part of KSEB in giving the new LT service connections to the consumer on time and he was penalized for the lapses on the part of KSEB. It is held that it is not justifiable to penalize a consumer for the delay occurred on the part of KSEB and the consumer has acted as per rules. Decided to revise the disputed penal bill by limiting for a period of six months. |
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