KERALA ELECTRICITY OMBUDSMAN
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Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Downloads - Orders - P/120/2015 - Sri Shyju John, Kottayam
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 P/120/2015 - Sri Shyju John, Kottayam  |
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| The appellant is a domestic consumer under Electrical Section, Pathanad with consumer No. 1649 and is a defence personnel serving at Pune and his parents are only residing in his house. As the appellant’s energy meter was found faulty a short assessment bill was issued for the period from 05/2011 to 12/2013 by the respondent taking average consumption as 212 units. It is alleged that even after repeated requests for replacing the faulty meter, the meter was replaced only on 04-12-2013. After the replacement of faulty meter, the consumption was found reduced to 166 units. Hence the appellant requested to refund or adjust the excess amount collected from the appellant during the meter faulty period. Since the respondent has not taken any action on the request of the appellant, he approached the CGRF. But the Forum dismissed the petition on the finding that there is no merit in the case. Hence the appellant filed this petition before this Authority. It is decided to revise the bill based on the meter reading in the succeeding 3 months after replacement of the meter. Appeal petition is admitted. CGRF order is set aside. |
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