KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Downloads - Orders - P/140/2015 - Sri Kunjiraman Kozhikode
Downloads
 Overview |
 Search Downloads |
 Submit file |
 Up |
| Download details |
 P/140/2015 - Sri Kunjiraman Kozhikode  |
||||||||||||
| The appellant is a domestic consumer with consumer No. 13794 under Electrical Section, Ayanchery. The energy meter in the premises of the appellant was alleged to be not working properly, resulting abnormal consumption recorded during the period from 23-07-2014 to 25-09-2014. Accordingly the appellant was issued a bill for an amount of Rs. 10,181.00 on 25-09-2014, for the abnormal consumption. So the appellant filed a complaint on 01-10-2014 against the said bill. The service was disconnected on 18-10-2014 due to non payment of current charges. Consequent to this, a complaint was made before the CGRF, Kozhikode. The Forum has disposed of the complaint with a direction to remit the balance amount by the appellant in 10 installments without surcharge vide Order OP No. 84/2014-15 dated 20-7-2015. Still aggrieved by the said order, the appellant has filed the appeal petition, before this Authority. It is not just and proper to realize the bill amount under dispute from the appellant without analyzing or finding out the reason for the excess consumption. Hence the disputed bill is quashed. CGRF order is set aside. Appeal is allowed. No order as to costs. |
|
|||||||||||
Contact Us
Any Queries?
Send an email to info@keralaeo.org
Do you Know?
Consumers should submit petitions to CGRF first before appealing Ombudsman.
Visitors Counter
 | Today | 3678 |
 | All | 4877668 |