KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Downloads - Orders - P/055/2016 Sri Sasidharan P. P. Kozhikode
Downloads
 Overview |
 Search Downloads |
 Submit file |
 Up |
| Download details |
 P/055/2016 Sri Sasidharan P. P. Kozhikode  |
||||||||||||
| The service connection bearing consumer No. 15936, under Electrical Section, Vadakara South, was originally stands registered in favour of Sri Sasidharan P.P. The service was disconnected on 23-07-2015 due to non payment of electricity bill and consequently dismantled on 01-12-2015. The grievance of the appellant is that he was not issued a disconnection notice in writing, intimating about the grounds for disconnection. In addition to that, though the appellant had applied for a new service connection on 22-02-2016, the same was not processed timely and properly and delayed unnecessarily. The appellant further stated that the indecent behaviour and utterance of abusive languages from the part of the concerned officials created a lot of difficulties and mental agonies while providing new service connection. Aggrieved against the undue delay from the part of respondent, the appellant approached the CGRF praying for compensation for the delay caused and to refund the amount towards the OYEC already remitted by him. But the Forum dismissed the petition vide Order OP No. 181/2015-16 dated 21-07-2016. Not satisfied by the decision of the Forum, the appellant has filed this appeal petition before this Authority. In view of the above findings, the appeal is disposed of leaving open the claim of compensation for dismantling the service provided with the appellant’s premises with consumer No. 15936 without complying with the mandatory provisions in Regulation 139 of Supply Code, 2014. The order of CGRF in OP No. 181/2015-16 dated 21-07-2016 is set aside. No order as to costs. |
|
|||||||||||
Contact Us
Any Queries?
Send an email to info@keralaeo.org
Do you Know?
Consumers should submit petitions to CGRF first before appealing Ombudsman.
Visitors Counter
 | Today | 608 |
 | All | 4879377 |