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P/088/2016 Sri P. Sunder Rajan Ernakulam.
The appellant, Sri P. Sunder Rajan, is having domestic service connection with consumer number 1061 under the jurisdiction of Electrical Section, Palarivattom. The appellant complained to the Consumer Grievance Redressal Forum of the Kerala State Electricity Board, Ernakulam that he has not consumed the energy as shown in bills for 2/2013 and 3/2013, which are exorbitantly high. As per the order of CGRF the respondent changed the faulty meter on 03-10-2013. But the appellant argued that the replaced meter was also faulty and showed excess consumption than the actual. So the appellant again lodged complaint before the CGRF. The Forum, vide order in OP No. 7/2014-15 dated 19-08-2014, had directed the respondent to replace the meter and to reassess the bi-monthly bills from 16-04-2013 to 05-08-2014 based on the average consumption of three succeeding bimonthly bills after replacing the meter. But the respondent replaced the meter only on 21-12-2015 and issued the revised bills accordingly. The appellant has again filed a petition before the CGRF, Ernakulam, seeking to issue revised bills for the months of April and June 2016 as per the average consumption after replacing the meter which is tested and the reference meter installed for checking the accuracy. But the Forum dismissed the petition as it was found devoid of merits. Being aggrieved against the said order the appellant has submitted this appeal petition. In view of the above facts, as the existing energy meter is found working properly, the appellant is liable to remit the bimonthly bills based on the consumption recorded in the meter. However, it is made clear that the respondent shall conduct periodical inspection or testing of appellant’s meter as specified in the Central Electricity Authority (Installation & Operation of Meters) Regulations, 2006. The bill issued for Rs. 24,564.00 (Current Charge Rs. 19,847 + Surcharge Rs. 4,717) is hereby quashed. However, the respondent is directed to revise the bill for the period from 13-02-2013 to 12/2015 based on average consumption of 252 units. This shall be done at any rate within 30 days from the date of receipt of this order. Any amount remitted in excess by the appellant shall be refunded or adjusted against the future bills. The order of CGRF in OP No. CGRF-CR/Comp 55/2016-17/377 dated 26-10-2016 is modified to this extent. No order as to costs.

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Created 2017-03-13 00:00:00

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