Downloads
Overview Search Downloads Submit file Up
Download details
P/028/2017 Sri. Martin Thomas, Thiruvananthapuram
M/s Favorite Life Style Pvt. Ltd. is a LT‐VII A 3 phase commercial consumer, under Electrical Section, Vellayambalam, having consumer No.15972. The APTS Thiruvananthapuram unit of KSEB along with the Sub‐Engineer of Electrical Section, Vellayambalam, inspected the premises of the consumer on 04-06-2016 and found that the Current Transformer (CT) ratio of the metering circuit is 400/5 i.e., the multiplication factor (MF) is 80. On verifying the regular energy bills issued to the consumer, it was found that the CT ratio was wrongly taken as 100/5 (MF=20) instead of 400/5 (MF=80) from 25-07-2012 to 04-06-2016. Thus the bills to the consumer were raised not for the actual energy he has consumed till 04/2016 due to error in MF used for billing. Hence a short assessment bill to recover the loss, amounting to Rs.18,91,732/- and subsequently the same has been revised to Rs. 40,90,284/- and was served to the consumer on 18-07-2016. Against this, the consumer had filed a complaint before the CGRF challenging the demand raised by the respondent. This was disposed of by directing the respondent to revise the bill for two years without interest and allow suitable instalment, if the petitioner desires, vide order dated 30-11-2016 in OP No.130/2016. Aggrieved by this order, the appellant preferred this appeal before this Authority. From the above noted analysis, findings and the conclusions arrived at; I decided to dismiss the petition by upholding the order of CGRF, Kottarakkara limiting the realization of the short collection of electricity charge for a period of 24 months without interest and also allowing suitable instalments, if the appellant desires so. There is lapse on the part of the local Electrical Section officials by taking the multiplication factor wrongly for a long period. But the disciplinary action against erring officers of KSE Board does not come under the purview of this Forum. Hence the CGRF’s order for taking suitable action against the erring officers shall prevail and the Board may decide it as per Law. Having concluded and decided as above, the Appeal Petition No. P/028/2017, filed before this Authority stands disposed of accordingly. No order on costs.

Data
Size 337.98 KB
Downloads 1147
Created 2017-06-30 00:00:00

Download
Back

Contact Us

KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

Any Queries?

Send an email to info@keralaeo.org

Do you Know?

Consumers should submit  petitions to CGRF first before appealing Ombudsman.

Visitors Counter

mod_vvisit_counterToday1020
mod_vvisit_counterAll4682919