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P/062/2019 - Smt. Sheela Mani, Kottayam
The appellant is a domestic consumer having consumer number 5004 under Electrical Section, Vazhoor, Kottayam. The grievance of the appellant relates to frequent interruptions of power supply in Plackalkunnu area under the Section and the residents in the area submitted petitions before the authorities of the KSEBL regarding the power failure and low voltage problems. Not satisfied with the actions taken by the KSEBL authorities, the appellant and others filed petition before Consumer Grievance Redressal Forum, Kottarakkara stating the frequent interruptions and low voltage problem in their premises. The Forum has disposed of the petition stating that the petition is a bogus one and lacks merit. Still aggrieved, the appellant who is the second person in the mass petition has submitted this appeal petition before this Authority. From the findings and conclusions arrived at as detailed above, I direct the respondent to take the following actions: 1. Expedite the construction of a sub station in Vazhoor Section area. 2. The lines and transformers shall be maintained properly. 3. Any operation in Nedumavu 11 kV feeder shall be coordinated by the custodians of the feeder. 4. Use insulated cables/wires to the maximum extent possible in construction works. Having concluded and decided as above, it is ordered accordingly and the Appeal Petition filed by the appellant, stands disposed of to the extent ordered. The order of CGRF, Southern Region, Kottarakkara in OP No. 57/2019 dated 20—07-2019, is set aside. No order on costs.

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Created 2019-11-01 06:13:26

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