KERALA ELECTRICITY OMBUDSMAN
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Ernakulam, Kerala-682 016
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 Orders |
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| Orders of Kerala Electricity Ombudsman in pdf format |
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 RP-003-2021- Sr. Smitha, Mother Superior, Palakkad-Order 21-01-2022 
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| The premises is a self-financing institution and billing of energy charges was done under LT VIA tariff till 30-11-2007. Afterwards the tariff category of the self-financing institution was changed to LT VIIA tariff category and in continuation the subject went to litigation. The appellant was given a short assessment bill and hence, the appellant filed a petition in CGRF, Northern Region, and as per the order of the Forum order, the respondent issued revised bill. Appellant filed appeal petition before this Authority and the appeal petition was disposed of upholding the decision of CGRF. Still aggrieved by the decision, the review appellant has submitted this review petition with plea to refund/adjust the surcharge amount remitted by the appellant as per the decision of the Ombudsman in appeal petition. The appeal petition P-031/2021 was analyzed by this Authority on the strength of the judgement of Hon’ble Supreme Court of India dated 20-02-2020 in Civil Appeal No.8350/2009 filed by KSEB Ltd. In the review petition, nothing is pointed out which escaped from the notice of this Authority while disposing the appeal petition. The review jurisdiction is limited to rectify a mistake or an error which is apparent on the face of records and it cannot be used as appellate jurisdiction. In this background, this Authority did not find any reason to intervene the order already issued. As such the review petition is not maintainable and hence, rejected. |
| P-073-2021-Sri. Justin. M.V., Thrissur-Order 21-01-2022
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| The appellant requested the Licensee for the shifting of a “stay” to the electric pole from the property of the appellant and remitted Rs.18,972/- for the shifting work. After the completion of the shifting work, the appellant came to know about CGRF and filed a petition for the refund of the amount remitted for the shifting of the stay. The CGRF issued order with a decision to dismiss the petition. The appellant filed this appeal petition before this Authority. It revealed that the appellant is satisfied with the removal of ‘stay’ from his property. Moreover, the electric pole for which the stay had been provided is situated in the road side. In the version of the appellant, the service connection to the appellant was provided on 18-03-1997. The nature of work was not the shifting of stay from the property of the appellant to some other location in the same property, but was dismantling of the stay. Appeal Petition filed by the appellant stands dismissed as it is found having no merits. The order dated 10-09-2021 in OP No. 19/2021-22 of CGRF, Central Region is upheld. |
| P-071-2021-Sri. Selvaraj Gabriel, TVM-Order 21-01-2022
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| The appellant was given an instalment facility to remit the accumulated electricity bill amount for Rs.30,424/- and remitted only Rs.10,000/- towards first instalment. The appellant has to remit the balance amount of Rs.20,424/- but requested the CGRF, Southern Region to waive the entire amount and the Forum dismissed the petition with allowing 12 instalments. The appellant filed this appeal petition before this Authority. The appellant had not filed any complaint regarding the accuracy of the meter before the respondent, CGRF or before this Authority. The arrear is the accumulated electricity bill amount for a particular period and instalments were sanctioned by the Licensee. The appellant remitted the first instalment also. The only reason for the request of exemption from remitting the electricity bill is the appellant’s financial incapability. The appellant had remitted the bill amount after the period of non-payment of the arrear electricity bills. The appeal petition filed by the appellant stands dismissed as it is found having no merits. The order dated 20-09-2021 in OP No. 45/2021 of CGRF, Southern Region, Kottarakkara is upheld. |
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