KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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 Orders |
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| Orders of Kerala Electricity Ombudsman in pdf format |
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 RP-002-2021-Sri. Radhakrishnan Vandothara, Pathanamthitta-Order 25-11-2021 
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| The appellant is a consumer of Electrical Section, Thrikkodithanam with consumer number 1146401010590 under LT IA domestic tariff having a connected load of 14885 watts. The bimonthly meter reading in the premises was taken on 22-06-2019 and for further bi-months 08/2019, 10/2019, 12/2019 & 02/2020 readings were not available, the reason said to be “Gate was locked” as per respondent. As such bills for the above months were issued based on the previous month’s average consumption. In 04/2020 also, the reading could not be taken by the respondent due to the restriction imposed in the “Lockdown” period and hence, issued the bill on average basis. After taking meter reading on 23-06-2020, the respondent issued a bill for Rs.1,00,750/- deducting the amount remitted by the appellant. Against the above, the appellant filed a petition before Consumer Grievance Redressal Forum(CGRF), Southern Region, Kottarakkara vide OP No.57/2020 and the Forum in its order dated 21-12-2020 dismissed the petition allowing instalment facility to remit the amount. Aggrieved by the order of CGRF, the appellant filed the appeal petition before this Authority. The appellant’s plea to quash the bill is rejected by this Authority and upheld the decision taken by the CGRF, Southern Region in OP No.57/2020 dated 21.12.2020 and issued order accordingly. Not satisfied with the order of this Authority in Appeal Petition P-010/2021 dated 12-07-2021, the review appellant filed Review Petition vide R.P/002/2021. In the review petition nothing is pointed out which escaped from the notice of this Authority while disposing the appeal petition. The review jurisdiction is limited to rectify a mistake or an error which is apparent on the face of records. This Authority has considered all the arguments while disposing the Appeal Petition. In this background, this Authority did not find any reason to intervene the order already issued. In view of the above discussions, the review petition is not maintainable and hence, dismissed. |
| P-050-2021-Sri. Thomas. P.O., Ernakulam-Order 25-11-2021
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| The appellant is the applicant for a new electric connection to his ‘Flat’ and for which applied to the Assistant Engineer, Electrical Section, Girinagar. The application was also accompanied with a photograph of the appellant, identifying proof and a copy of an agreement for sale dated 11-05-2018 (unregistered) executed between Sri. K.T. John and the appellant Sri. P.O. Thomas. The Assistant Engineer denied the electric connection for want of ownership certificate/legal occupancy of the premises, consent from the owner, if applicable. The appellant did not try before the respondent for the connection and approached CGRF, Central Region with a petition and the Forum dismissed the petition due to lack of merits. The appellant filed this appeal petition before this Authority. Appeal Petition vide P-050/2021 filed by the appellant stands dismissed as it is found not maintainable before this Authority. The order of CGRF, Central Region in OP No. 17/2021-22 dated 06-08-2021 is upheld. |
| P-049-2021-Sri. Jacob Mathew, Ernakulam-Order 25-11-2021
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| The grievance of the appellant is that the newly erected pole by shifting creates inconvenience to the appellant for the free movement of vehicles from the Highway to the property of the appellant. The appellant argued that the electric pole is erected amidst the slanted tiles in the road side. The appellant filed a petition before CGRF and the Forum dismissed the petition due to lack of merits. The appellant filed this appeal petition before this Authority. The request of the appellant is to shift the newly erected ‘A’ type pole to a convenient location, so that vehicles can enter from the National Highway to the property of the appellant. It is directed to the respondent to look once again whether the electric pole can be shifted to another location, so as to avoid the inconvenience of the appellant and respondent shall inform his decision to the appellant within a period of 15 days from the date of this order. If the appellant is not satisfied with the decision of the respondent, the appellant is free to approach the District Magistrate. The request made by the appellant in Appeal Petition vide P-049/2021 is allowed to this extent. The order of CGRF, Central Region in OP No.02/2020-21 dated 30-06-2021 is modified. |
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