KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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 Orders |
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| Orders of Kerala Electricity Ombudsman in pdf format |
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 P-029-2021- Sri. Anilkumar R. Pillai, Thiruvalla- Order 06-09-2021 
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| The major problem of the appellant is frequent interruption of power supply and thereby major damages occurred to the lifts, escalators, kitchen equipments, sound system of theatres, cameras etc. The interruptions are for one minute to five minutes continuously. Sometimes supply will come from different feeders and motors are running in reverse direction. Every month the diesel consumption for generators is 450 litres and for the month of March 2021, consumption of diesel was 1200 litres. The request of the appellant is to solve the above mentioned problems. The premises of the appellant having a number of services connections and which are being fed from ‘Niranam 11 kV feeder’ from Substation, Kadapra. It is a fact that the said feeder is passing through thick vegetation and therefore be chances of interruptions, especially during summer rains and during monsoon are comparatively higher. The appellant filed a petition in CGRF, Southern Region, and the Forum in its order dated 06-03-2021, issued the following direction to the respondent: - “The respondent is directed to complete the construction work of the new HT ABC 11kV feeder and commission the same within 2 months from the date of receipt of orders”. The appellant filed the appeal petition before this Authority. Later, the appellant is satisfied with the action of the respondent in avoiding frequent interruption of power supply by energising the 11 kV line constructed, using Aerial Bunched Cable (ABC) from ‘Kadapra Substation’ to ‘Pannai’ and for the speedy work, CGRF, Southern Region had issued direction in OP No. 103/2020 dated 06-03-2021. The respondent is directed to initiate suitable actions to avoid reversal of rotation of electric motors in the premises of the appellant while back-feeding the said area from other 11 kV feeders at an early date. |
| P-026-2021-Sri. Ummer, Malappuram- Order 06-09-2021
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| The appellant installed an ‘On-Grid Solar Plant’ and connected to the Grid of KSEB Ltd. on 09-03-2018. The appellant received an electricity bill for Rs.84,028/- on 13-11-2020, which was brought to the notice of officials of Licensee and further filed petition before CGRF, Northern Region with a request to exempt from remitting the bill amount. The Forum limited the period of assessment of the bill for 12 months from 20 months. The appellant filed this appeal petition before this Authority. This Authority decided to accept the observations made by the CGRF, Northern Region and hence, upheld the decision taken by the Forum in OP No. 93/2020-21. The appellant is exempted from remitting interest or surcharge for the disputed amount or the revised amount as per the order of CGRF in the petition pending period before CGRF, Northern Region and the appeal petition pending period before this Authority. |
| P-025-2021-Sri. Irshad. B, Karunagappally - Order 06-09-2021
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| The appellants filed a complaint before the Assistant Engineer, Electrical Section Karunagappally North with a request to disconnect the above service connection on the ground that the appellants are enjoying the possession of the landed property where the electric connection was provided. Since no action was taken by the respondent, the appellant filed a petition before the CGRF, Southern Region. The Forum registered the petition and issued order without interfering in the subject matter, but directed the respondent to issue a letter to the registered owner of the service connection, Smt. Rasheedabeevi to produce any valid proof of ownership or legal occupancy of the premises to which service connection has been effected. The appellant filed the appeal petition before this Authority. Though the Licensee is not a respondent in the writ petition W.P. No. 4708/2020 (K) filed by the appellants before the Hon’ble High Court of Kerala, the order of Hon’ble Court says “the disputes between the petitioner and the party respondents are of a civil nature. There is serious dispute regarding the immovable property”. For the reasons detailed above, the appeal petition No. P-025/2021 filed by the appellant stands dismissed as it is found not maintainable before this Authority. The order dated 23-02-2021 in OP No. 88/2020 of CGRF, Southern Region is upheld. |
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