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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1319
Orders of Kerala Electricity Ombudsman  in pdf format
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P/050/2024, Shri.G.Isaac

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അപ്പീൽ പരാതിക്കാരനായ ശ്രി. ജി ഐസക് ലൈസെൻസി KSEBL ന്റെ ഉപഭോക്താവല്ല. കൺസ്യൂമർ നമ്പർ : 1155224023262 ആയി എടുത്തിട്ടുള്ള ഗാർഹിക കണക്ഷൻ ശ്രീമതി. സിജി നൈനാൻ, മേപ്പളളിൽ പുത്തൻവീട്ടിൽ, ഈരേഴ സൗത്ത്, ചെട്ടികുളങ്ങര എന്നയാളുടെ പേരിലുള്ളതാണ്. ഉപഭോക്താവ് പരാതിക്കാരനെ അധികാരപ്പെടുത്തിയിട്ടുള്ളതോ നോമിനി ആക്കിയിട്ടുള്ളതോ ആയ രേഖകൾ ഒന്നും തന്നെ സമർപ്പിച്ചിട്ടില്ല. CGRF ലും ഇലക്‌ട്രിസിറ്റി ഓംബുഡ്മാൻ ഉം ആർക്കൊക്കെ പരാതി സമർപ്പിക്കാം എന്നുള്ളത് കേരള സ്റ്റേറ്റ് ഇലെക്ട്രിസിറ്റി റഗുലേറ്ററി് കമ്മീഷൻ (CGRF and Electricity Ombudsman) റെഗുലേഷൻ 2023 ലെ clause 2 (6) ൽ വിശദമായി വിവരിച്ചിരിക്കുന്നു.
P/048/2024, Shri.David Saj Mathew & Smt. Aparna M.Babu

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The appellant Shri. David Saj Mathew is the owner of building under Thrissur municipal corporation. The Thrissur corporation is the licensee distributing power in the corporation area of Thrissur and appellant is the consumer of this licensee with consumer number 13904-A. The appellant has rented out the building to Smt. Aparna. M.Babu, for running a fish aquarium showroom, with effect from August 2023. The tenant was paying the electricity charges regularly from the date of renting. The licensee was issued a letter to the appellant on 12/ 12/2023 stating that an amount of rs. 72,048/- is to be paid against the arrears of energy charges for the months 04/2022,06/2022 and 08/2022. The appellant had approached the respondent to cancel the extra claim and the respondent was not agreed to. Then appellant filed petition to the CGRF regarding the excessive amount billed by the respondent. The CGRF issued order an 10/06/2024 stating that the appellant is liable to pay the bill amount issued by the respondent. Aggrieved by the decision of the CGRF, this appeal petition is filed to this Authority.
P/030/2024, Shri. Dr. Biju Ramesh

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The appellant Dr. Biju Ramesh is the owner of Hotel Maurya International Trivandrum. The appellant availed on HT service connection for the Hotel from the licensee through the electrical section, Puthenchantha in the tariff HT IV B commercial and the consumer number is 1345040001663. The licensee had inspected the meter of the consumer on 11/05/2018 and found that the meter was on obsolete version and accordingly intimated the appellant to replace the meter on 23/05/2018. No action was taken by the appellant then again inspection was conducted on 29/09/2021 again requested vide the letter dated 06/11/2021 to replace the TOD meter with a new 3 phase 4 wire DLMS compatible TOD meter. On third inspection conducted on 08/03/2023, it is found that the meter was defective and issued notice on 21/03/2023 to replace the meter within 15 days and also intimated that if the meter is not replaced within two months an extra charge of 50% over the prevailing rates will be applicable for both demand and energy for the 2 months and 1 month thereafter as per 4(d) of part B of schedule of tariff and terms conditions for the retail supply of electricity. The defective meter was replaced only on 25/07/2023. Then the licensee had issued a bill for Rs. 7,08,556.50/- towards the penalty for non-replacement of detective meter. The appellant has filed the petition wp(c) /26809/2023 before the Hon'ble High Court of Kerala challenging the validity of penalty charges. The Hon'ble High Court has disposed this petition vide judgement dated 07/09/2023 directing the respondent to hear the appellant and issue appropriate orders. Accordingly the respondent had heard the appellant and issued order. The meter penalty amount of Rs.7,08,556/- has been remitted by the consumer on 25/10/2023. Then the appellant had filed petition to CGRF and CGRF issued order stating that the appellant is liable to pay the penal amount. Aggrieved with the decision of the CGRF, this appeal petition is filed to this Authority.
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