KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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Category: Orders | ||
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Files: 1265 | |
Orders of Kerala Electricity Ombudsman in pdf format |
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The works of all electrical installations including the 11 KV cable laying up to consumer premises, erection of indoor transformer and allied HT and LT side works and terminal arrangements including metering panel was done by the appellant after paying cost estimate and/or the supervision charges. A number of LT service connections were effected, after collecting the OYEC charges. The appellant requests to refund the OYEC amounts collected with interest, since the collection of OYEC amounts in such cases, were never authorized by any regulations created by the KSERC. Dispute. |
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The consumer has the grievance that the meter records higher consumption of energy than his actual usage of energy. The test done with a Check meter and test of the meter done by Electrical Inspector was not accepted by him. The consumer replaced the old meter with a new meter purchased by him without the meter being tested by the Licensee or Electrical Inspector. He has lost faith with KSEB and the Ele. Inspector and request for repair of meter by his technician. The appeal petition dismissed as it is found devoid of merit. |
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The cause of the dispute is the change of tariff from domestic to commercial category, in the case of the ‘Common Electric service connection’, used for the operation of Lifts, water pumps, Corridor Lighting etc. in the multi storied building, M/s Sheethal Apartments and the issue of subsequent monthly bills accordingly at the higher tariff. The tariff was changed without issuing any notice or hearing their views. The case disposed in favour of the appellant. |
KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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