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Category: Orders
Page 56 of 430
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Orders Files: 1290
Orders of Kerala Electricity Ombudsman  in pdf format
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Consumer applies for a 2nd connection to the 1st floor with passage inside the Ground floor connection premise. P/224/2011- G. Sathheesh Kumar-S L Puram.

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The consumer applies for a new connection for his 1st floor of his residential house. No independent passage to the new premises. It can be approached through the inside portion of another consumer (ground floor). KSEB asks for separate entry for each premises for entry. Dispute.
Case filed at Hon: High court. P/206/2011. Divisional Engineer, BSNL, Tvm.

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The KSEB’s own inspection reveals that the CT’s Multiplication factor used for billing is higher than the actual. The BSNL requests for Refund with interest for complete back period. The Issue was the deter-mination of the actual wrong billing period. The consumer prefers appeal at Hon: High Court. Hence case not maintainable.
Delay in getting the monthly bill. Complaint-P-230 of 2011- S K Unnikrishnan Nair- Palarivattom.

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The new Meter Reader (MR) takes the reading and issues the spot bill directly. But the lease holder of the shop questions the identity of the MR and refuses to accept the bill. He lodges complaint to the AE. The Bill was forwarded to the registered consumer, the owner of the shop. The person was issued a copy of the bill when he approached office again.By this time the due date of the bill was over and he was required to pay late fine. Dispute.
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

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Consumers should submit  petitions to CGRF first before appealing Ombudsman.

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