KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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| Category: Orders | ||
 Orders |
Files: 1245 | |
| Orders of Kerala Electricity Ombudsman in pdf format |
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Files:
| APTS inspection found the CT’s provided to Meter of a Fish Processing Plant as faulty and hence the meter was recording less. A short assessment bill issued to consumer back assessing for a certain period. Consumer disputes the Bill and a Case filed at Hon High court and the court ordered to file the statutory appeal before the Electrical Inspector for decision on the true energy consumption during the meter faulty period-Both sides did not file the appeal as either side thought it as the responsibility of other side.Dispute. |
 Dispute over the tariff applicable for an editing Institute named Bright Studio and the Bill issued with retrospective effect . P/190/ 2011-Sri M N Babu- Palarivattom. 
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| Consumer running a studio/video editing etc and was assigned Industrial tariff based on software based unit. The APTS inspection found the consumer running a film editing institute which bears a commercial tariff. The consumer applied for tariff change. The respondent changed the tariff from the date of connection of electric supply and a Bill issued for arrears towards the difference in Tariff rate. Dispute over the date of changeover of tariff . |
| Meter showing an energy consumption at higher rate. Meter faulty confirmed on test done by KSEB. Dispute over refund of Charges paid and cost of damaged old meter-P/223/2011-Sri. N Vasavan-Thevara.
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| Meter complaint raised by the consumer. After much delay, KSEB test the Meter and found it as recording higher consumption than the actual. Hence KSEB changed the meter. The old meter was found slightly in damaged condition while dismantling. Bill issued towards the cost of the Meter. Dispute over the bill and the refund of excess amount collected during the meter faulty period. |
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Consumers should submit petitions to CGRF first before appealing Ombudsman.
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