KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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 Orders |
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| Orders of Kerala Electricity Ombudsman in pdf format |
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 Exorbitant bill for one month issued to the consumer – the consumer raised the argument of faulty meter – Saleem N.K., Kannur –P/276/2012 
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| The KSEB has issued an exorbitant bill of 2864 units, for one month, to the domestic consumer. The consumer was not satisfied on the test done by installing a parallel meter by the KSEB at his premise and also disputed the test result of the meter test conducted by the Electrical Inspector. Held the average energy consumption for the disputed month as 500 units instead of 2864 units. |
| The main dispute is on tariff used for raising a penal bill for the offence of extending LT power supply from one HT premise to another and connecting unauthorized additional load there, under Section 126 of IE Act 2003. As any dispute or complaints pertaining to such matters are not maintainable before the CGRF and Ombudsman, the only point considered is whether the applicable tariff used for raising the penal bill, for the offence of unauthorized extension of service from one premise to another was in order. The applicable tariff for penalization must be the purpose for which energy was misused. |
| The CGRF has ordered to revise the bill issued to the consumer by charging MG amount as per the original MG agreement executed between the respondent and the consumer. The consumer raised objections regarding the calculation statement of arrears prepared by the respondent. It is held that the final arrears of the consumer calculated by the respondent as correct and the consumer is liable to pay the amount deducting the amount paid by the Agriculture Dept. |
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