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Category: Orders
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Orders Files: 1245
Orders of Kerala Electricity Ombudsman  in pdf format
Files:
Back assessment during meter faulty period – dispute on bill issued by the respondent – P/219/2011 – Shaju K.C., Manager, M/s Chemmannur Fashion Jewellery, Kozhokode.Back assessment during meter faulty period – disput .

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The appellant challenges the meter faultiness and contended that the A/C unit became faulty and since the process of renovating the first floor was going on, resulted in the comparatively lower meter reading and consumption. The appeal was disallowed and confirmed the decision of CGRF.
Excess MD charges collected from the consumer – eligible to get refund as per tariff order – P/240/2011 – Reji Varghese, Saj Flights, Thiruvanathapuram.

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As per tariff order dated 27/11/2007, the demand charges of a HT consumer can be raised only for 75% of the agreed contract demand or the recorded Maximum Demand, whichever is higher. The contract demand of the consumer has been reduced w.e.f. 1/2/2008 as per CGRF’s order and hence consumer demands for the refund at least from that date. Held that the case filed before the Hon. High Court is not a bar for releasing the excess MD collected from the consumer during the period from 2/08 to 12/09, since the dispute before High Court pertains to the period of 11/05 to 2/08 only and KSEB does not have case against the requested period.
Low voltage problem and failure to comply the decision taken in Vydyuthi Adalath regarding the installation of T’rfr at a location. –P/241/2011 – PrakashV.N., Perumbavoor.

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The appellant alleges that the respondent is reluctant to comply the decisions taken in the Adalath and deviating from the assurance given for installing a transformer. The present Peak voltages at the load end (LT side) as reported by the AEE is found to be less than the permissible limits prescribed by the Rules. Held that the voltage improvement works proposed and approved by the KSEB earlier is found reasonable and the respondent shall execute the same work on priority.

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
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Ernakulam, Kerala-682 016
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