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Category: Orders
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Orders Files: 1245
Orders of Kerala Electricity Ombudsman  in pdf format
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Minimum Guarantee charges collected from the consumer after conversion of LT connection to HT – P/274/2012 – M.M. Poulose, Angamaly, Ernakulam.

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The KSEB is collecting the MG charge from the consumer in addition to his normal HT bill. The consumer has raised dispute on collecting MG charges for the LT service after its conversion to HT and dismantling of the existing LT connection. It is held that the MG payment has to be continued, whether the said line is dismantled or not, till the consumer completes payments for the guaranteed 7 years. It is decided that, the cost of the taken back materials (less the cost of dismantling work), should be should be given in favour of consumer and if it is more than the MG amount payable by the consumer, the MG liability shall be dispensed with and if there is liability outstanding, even after the adjustment, it shall be payable by the consumer.
Tariff change – consumer’s premises occupied as dormitory/bachelor quarters to his employees –P/266/2012 – G. Gopinathan, Ernakulam.

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The main dispute relates to the tariff assigned to the consumer’s house, which is used for the stay of his hotel employees. Originally the tariff assigned to the house was under domestic tariff, as it was used for residential purpose. Later, it was discovered, pursuant to an inspection that the house is being used for the stay of the hotel employees and KSEB changed the tariff to commercial. Held that the tariff assigned for such an accommodation or stay is classified as under commercial category.
Unauthorized additional load and penal bill issued and further penalization for energy charges portion – P/273/2012 – Abdul BasheerM.K., Aluva.

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The APTS team of KSEB detected UAL and penal assessment made was remitted by the consumer. The audit wing of KSEB has pointed out that the penal fixed charges were collected from the consumer for using UAL and no proportionate energy charges have been charged for the period in question. The consumer has challenged the fresh short assessment bill issued for collecting the proportionate energy charges for the UAL availed.

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

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