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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1280
Orders of Kerala Electricity Ombudsman  in pdf format
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P/034/2023- M/s Good Buy Soap and Cosmetics(P)Ltd.

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Appellant M/s Good Buy Soaps & Cosmetics (P) Ltd. is the consumer of the licensee (KSEB) under the Kanjikode Electrical Section with consumer no. 1165289012972. The connected load is 99.455 kw and contract demand is 95kvA. On inspection of HTMT unit found that the real time clock of the CT meter was defective and thus the meter reading was erroneous. The energy meter was declared faulty. Due to the error in the meter the appellant was under charged during the period Jan/2021 to Aug/2021. A short assessment bill was issued to the appellant for Rs. 2,54,081/- for the said period. The short assessment was calculated taking average of the preceding 6 months for 7/2020 to 12/2020. The appellant filed petition to the CGRF and vide CGRF ORDER dated 12/08/2022, the short assessment bill was quashed and directed the licensee to revise the short assessment as per regulation 125 (1) of Kerala Electricity Supply Code 2014. The licensee filed a review petition and CGRF issued a revised order dated 08/05/2023 stating that the licensee can collect the energy charges for the escaped portion as per regulation 134 of the Supply Code 2014. Aggrieved by the review of order of CGRF, this appeal petition was filed.
P/036/2023- Sri. Paul Robson

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The appellant Sri. Paul Robson was the registered consumer with number 1155406010243 under college Electrical Section. This connection was in LT IV A tariff. The appellant was not made the power charges since December 2021 as the payment was defaulted the licensee has disconnected the power according to the regulation of Kerala Electricity Supply Code 2014. The licensee could not locate the consumer and hence the notice for the disconnection was not served. The premises was on lease from Mr. Krishnamoorthi and the lease deed signed during 2008 and then the deed was neither renewed nor extended. At present the appellant is not the legal tenant of the premises. The owner submitted application for dismantling the power connection and the licensee has disconnected the power connection. Now the appellant approached the licensee for the reconnection of the power. The section office has asked to produce the legal document showing the occupancy of the premises and the appellant could not produce the same and hence the power was not connected. Aggrieved consumer approached the CGRF and CGRF order dated 23/06/2023 states that the CGRF is not to intervene in the case as the case is pending before the Hon’ble Rent Control Court, EKM. Aggrieved by the decision of CGRF this appeal petition was filed to this authority.
P/041/2023- Smt. Ann Noronha

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The appellant is the consumer of the licensee under Vaduthala Electrical Section and connection is availed for a Dental Clinic in LT VIG tariff with connected load 5840 w. The meter reading is taken on bimonthly basis and bills were raised accordingly. The meter reading on 08/11/2022 was 3024. The reading of January 2023 was not taken due to door lock condition and then the reading on 3rd March 2023 was 9248. Then the consumption was 6224 units (9248-3024). The bill for Rs. 54034/- was raised to the appellant. Consumer raised compliant on the bill as her bimonthly bill was between Rs. 2500/- to Rs. 4000/-. The staff of the licensee checked the energy meter but no anomalies found. The meter is tested in NABL accredited meter testing lab and no defects noticed in the meter. The consumer has been asked to check the wiring as the chance may be due to earth leakage of power. The appellant checked the wiring and no abnormalities noticed. The appellant filed the petition to the CGRF and CGRF issued order dated 27/07/2023 stating that the consumer is liable to pay the bill. Aggrieved by the order of CGRF the appellant filed this appeal petition to this authority.

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KERALA ELECTRICITY OMBUDSMAN
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