KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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 Orders |
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| Orders of Kerala Electricity Ombudsman in pdf format |
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 P/034/2023- M/s Good Buy Soap and Cosmetics(P)Ltd. 
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| Appellant M/s Good Buy Soaps & Cosmetics (P) Ltd. is the consumer of the licensee (KSEB) under the Kanjikode Electrical Section with consumer no. 1165289012972. The connected load is 99.455 kw and contract demand is 95kvA. On inspection of HTMT unit found that the real time clock of the CT meter was defective and thus the meter reading was erroneous. The energy meter was declared faulty. Due to the error in the meter the appellant was under charged during the period Jan/2021 to Aug/2021. A short assessment bill was issued to the appellant for Rs. 2,54,081/- for the said period. The short assessment was calculated taking average of the preceding 6 months for 7/2020 to 12/2020. The appellant filed petition to the CGRF and vide CGRF ORDER dated 12/08/2022, the short assessment bill was quashed and directed the licensee to revise the short assessment as per regulation 125 (1) of Kerala Electricity Supply Code 2014. The licensee filed a review petition and CGRF issued a revised order dated 08/05/2023 stating that the licensee can collect the energy charges for the escaped portion as per regulation 134 of the Supply Code 2014. Aggrieved by the review of order of CGRF, this appeal petition was filed. |
| P/038/2023- Shri. John P.C.
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| The appellant P.C. John is the resident of Mananthawady, Wayanad who is a farmer cultivating various crops. The appellant has applied for an agricultural connection on 10/11/2022 to the Electrical section, Mananthawady of the licensee. The purpose of the connection is to pump water from the river to the property owned by him. The appellant had produced the NOC from the Municipal office, but the NOC was a conditional one which states that the approval of the Irrigation department also is to be obtained. The allegation is that there was a considerable delay in inspecting the premises and also giving connection The inspection was carried out on 11/05/2023 and the demand note raised on 12/05/2023 and connection was effected on 15/05/2023. The appellant filed petition to the CGRF and CGRF issued order dated 30/06/2023. Aggrieved by the decision of CGRF this appeal petition was filed to this authority. |
| P/039/2023- Shri. Cheriyan K.C. Thomas
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| This appeal petition was filed by Mr. Cheriyan T.C. Thomas, Treasurer, Alzheimer’s & Related Disorders Society of India, in connection with the Tariff change of connection in the consumer no. 1156813010211. This connection is in the name Smt. Shilaja which was connected on 07/08/2002. This connection was a 3-phase connection with Tariff LT 1A, to Smt. Shilaja, Thandathil House, Ramavarmapuram with a registered load of 7.236 kw. The Tariff was changed to LT VIIA commercial with effect from 26/07/2017 as per the request of the consumer. The consumer submitted application to the licensee stating that the Alzheimer’s & Related Disorder Society of India nis functioning from this building and connected load was revised to 5.036 kw and requested to change the Tariff to LT VI D. The tariff changed to LT VI D ON 14/08/2019. The connection is still in the name of Smt. Shilaja. The tariff VI D is applicable only to old age homes where no charges are levied for boarding and lodging of inmates. During the inspection of APTS, Thrissur unit on 16/01/2023, it was observed the inmates were admitted on charging an advance fee and monthly fee. The copy of the receipt issued to an inmate was also produced along with the statement of fact. Then the tariff applicable should be LT VI B not LT VID. A short assessment for Rs. 2,03,619/- was prepared due to the wrong tariff application. The petitioner is still claiming that they should come under LT VID. The petition was filed to CGRF and CGRF issued their order dated 23/06/2023. This petition was filed as appeal to the order of CGRF. |
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