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Orders Files: 1228
Orders of Kerala Electricity Ombudsman  in pdf format
P/056/2023- The Secretary, TRIDA


The appellant Thiruvananthapuram Development Authority (TRIDA) owns a shopping complex named as Kedaram complex at Kesavadasapuram Junction, Thiruvananthapuram. One of the shop was rented out to Smt. Sharma Satheesan and KSEB has given the service connection with consumer number: 11455166017549 with the consent of TRIDA. Consumer defaulted the payment of current charges and the power supply was disconnected on 07/21 and the dismantling was effected on 14/04/2022. The TRIDA has given letter to the licensee on 22/09/2021 to disconnect the power supply as the occupier has vacated the premises. The appellant have been re-issued the shops to another person but the licensee was not ready to give new connection as the outstanding payment was not cleared. The appellant TRIDA was forced to pay the arrears to the licensee. The main allegation was that the power supply was not dismantled as per the request of the appellant and fixed charges were charged up to 14/04/2022 and the entire charges paid by TRIDA is to be refunded. The appellant filed the petition to CGRF and CGRF issued order dated 23/06/2023 stating that the bills are to be revised by charging fixed charges for 180 days from the date of disconnection. Aggrieved by the decision of the CGRF, this appeal petition is filed to this authority.
P/059/2023- Sri. Dr. A.S. Ramaswamy


On examining the file, the main prayer of the petitioner is to implement the order of CGRF, which is a non-compliance of the order of CGRF by the licensee. The non-compliance is to be examined by the KSERC and appropriate action has to be taken accordingly. Hence, this petition could not be treated as an appeal petition. Further, the licensee has produced the copy of the order Hon’ble High Court Kerala in WP(C) No. 35877 OF 2023. The licensee has filed the WP to the Hon’ble High Court against the order of CGRF.
P/013/2023- Shri. Mohammed Nisar


The appellant Shri. Muhammed Nisar, Kannanchery House, Kannadiparamba, Kondotty is a consumer of the Licensee (KSEB) having Consumer No: 1165522036022. The appellant availed temporary supply for the construction of the house under 6F tariff and latter regularised to 1A. The appellant is working abroad for 10 years and his family also joined him in Saudi recently and hence the house is not occupied. Since October 2021 KSEB personal stopped taking the meter reading, and after six months appellant received a bill of Rs. 26, 542/- despite not consuming electricity. The appellant filed petition to CGRF and they disposed the case on 31/12/2022 stating that the appellant is liable to pay the amount demanded. Then the licensee informed that there was a mistake in the calculation the amount payable in Rs. 25,357/- instead of 24,605/-. Aggrieved by the decision of CGRF, the appellant filed appeal petition to this authority. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. Agree with the decision of CGRF. 2. The petition is disposed. 3. No order on cost.

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