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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 930
Orders of Kerala Electricity Ombudsman  in pdf format
P/008/2020 Sri. Shanmughan A.K., Thrissur


Restoration of the power supply of the appellant was delayed for seven days. Allowed Rs. 500 /- (Rs. five hundred only) as litigation costs to the appellant and directed the appellant to approach the concerned officer of licensee for compensation as per the provisions in the Standard of Performance.
P/007/2020 Smt. Aswathy T.K. Pathanamthitta


The appellant is a domestic consumer having consumer number 33500 under Electrical Section, Adoor. The connection was effected on 13-06-2018 under LT VIF tariff for the purpose of construction of a residential building. Consequent on completion of construction the tariff of the respective service connection was changed to LT I(a) w.e.f. 16-O8-2019. The appellant was served with a bill dated 20-11-2019 amounting to Rs. 13,619/- for the bimonthly consumption of 1531 units. The appellant approached the CGRF, Kottarakkara requesting to cancel the bill. The CGRF has dismissed the Petition on finding that the bill issued by the respondent was in order and the petition was found as devoid of any merits, vide its order No. OP 122/2019 dated 13-01-2020. Aggrieved by the decision of CGRF, the appellant has submitted the Appeal petition before this Authority on 28-01-2020. From the findings and conclusions arrived at as detailed above, I decide to set aside the electricity bill amounting to Rs. 13619/- issued to the appellant. The respondent is directed to revise the bill for the consumption period from 20-09-2019 to 20-11-2019 by taking the average of three bi-month’s consumption in the meter after the defect of the main switch is rectified. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having some merits and is allowed. The order of CGRF, Kottarakkara in Petition No. OP122/2019 dated 13-01-2020 is set aside. No order on costs.
P/009/2020 Sri. Vinod John Kozhikode


The appellant, a resident in the jurisdiction of Koompara Electrical Section, had applied for a free electric connection under BPL category under the Central Government Scheme DDUGJY on 19-10-2017. The connection was denied by the respondent due to the objection of the local people and finding out that the appellant is not eligible for connection under DDUGJY scheme as the premises unoccupied by the appellant. Aggrieving by this, the appellant filed a petition before the ADM and as per the order issued by the ADM vide No. DCKKD/15117/2018-D2, it was directed to give connection to the appellant by drawing 340 Metre single phase OH and 25 Metre WP line. Meanwhile the appellant also approached CGRF, Kozhikode in OP No. 142/2019-20 which was dismissed as the issue is pending before the ADM, vide order dated 25-03-2019. Against the decision, the appellant has submitted this appeal petition before this Authority on 04-02-2020. From the analysis done above and the conclusions arrived at, this Authority takes the following decisions. The respondent shall effect electric connection as ordered by the Additional District Magistrate by drawing 340m OH line through the pathway, if DDUGJY Scheme or any other schemes prevails at present after obtaining sanction from the competent authority of KSEBL. If no such schemes available, the respondent shall consider and effect connection after realizing the cost of 140m OH line under BPL category only with the direction of competent authority of KSEBL. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having merits and is allowed to this extent. No order on costs.

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