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Category: Orders
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Orders Files: 1228
Orders of Kerala Electricity Ombudsman  in pdf format
Files:
Back arrears and interest for refunded amount etc. P/187/2011-Paul Thomas- Thrissur

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Back arrears and interest for the refunded amount as per the order of Ombudsman in a past case filed.Sanctity of issue of bills beyond two years. Many Complaints filed but no reply from the Licensee etc. P/187/2011-Paul Thomas- Thrissur
Back assessment during meter faulty period – dispute on bill issued by the respondent – P/219/2011 – Shaju K.C., Manager, M/s Chemmannur Fashion Jewellery, Kozhokode.Back assessment during meter faulty period – disput .

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The appellant challenges the meter faultiness and contended that the A/C unit became faulty and since the process of renovating the first floor was going on, resulted in the comparatively lower meter reading and consumption. The appeal was disallowed and confirmed the decision of CGRF.
Bill issued to the consumer by the KSEB for higher consumption of electricity for two months – Complait reg- P/350/2013 – Khader Pillai, Kochi.

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The consumer’s meter has recorded high consumption for two months and accordingly a bill was issued to him as per the meter reading. The consumer complaints that the excess reading in the electronic meter was due to voltage surge or dial jump. Though the test done with ‘Check meter’ installed along with the meter under dispute, has showed the meter as good one, the consumer was not convinced and hence filed this petition. The respondent has been directed to revise the disputed bill based on the previous bimonthly consumption.

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

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Consumers should submit  petitions to CGRF first before appealing Ombudsman.

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