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Category: Orders
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Orders Files: 1228
Orders of Kerala Electricity Ombudsman  in pdf format
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Case also at Hon: High court. P/186/2011-T P Balan-Orkateri.

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The consumer files appeals both at the Hon: High court and also files Appeal at the Ombudsman. Non maintainable at this Forum..
Case filed at Hon: High court. P/206/2011. Divisional Engineer, BSNL, Tvm.

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The KSEB’s own inspection reveals that the CT’s Multiplication factor used for billing is higher than the actual. The BSNL requests for Refund with interest for complete back period. The Issue was the deter-mination of the actual wrong billing period. The consumer prefers appeal at Hon: High Court. Hence case not maintainable.
Change of tariff and short assessment bill issued - Complaint– P/355/2013 – Mohammedali Kozhikkal, Malappuram.

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The KSEB has changed the tariff of the consumer, from LT IV to LT VI B and issued a short assessment bill being the difference between the tariff rates. Later, based on the order of CGRF, the KSEB reassigned the consumer’s tariff under LT VII A commercial and issued short assessment bill. The consumer is seen engaged in multiple activities like running an industrial unit, a computer institute, conducting various other training courses etc. The consumer is allowed to segregate the different institutions and apply for eligible tariff for each purposes.
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

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Consumers should submit  petitions to CGRF first before appealing Ombudsman.

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