KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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Category: Orders | ||
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Files: 1265 | |
Orders of Kerala Electricity Ombudsman in pdf format |
The consumer’s light meter was found faulty (recording higher than the actual) when tested. The appellant argues that the meter was faulty from the date of installation and thereby collected excess amount towards current charges during that period. It is decided to revise the last two years bills because the consumption recorded for these two years were comparatively higher than the other years. |
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The meter was found faulty and the replaced meter was also a faulty one. The bills were issued according to energy recorded in the faulty meter. The only issue to decide is the quantity of the electricity consumed by the consumer during meter faulty period. It is decided to revise the short assessment bill based on the succeeding three months average consumption of the light meter that was replaced with a good meter and ordered to pay the electricity charges of the previous period. |
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The grievance of the appellant is that there is deficiency of service occurred on the part of KSEB in giving the new LT service connections to the consumer on time and he was penalized for the lapses on the part of KSEB. It is held that it is not justifiable to penalize a consumer for the delay occurred on the part of KSEB and the consumer has acted as per rules. Decided to revise the disputed penal bill by limiting for a period of six months. |
KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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