KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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Category: Orders | ||
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Files: 1254 | |
Orders of Kerala Electricity Ombudsman in pdf format |
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The appellant Smt. Santha Choyikkandi is a domestic consumer with consumer number 22432 under Kathirur Electrical Section. While taking the meter reading, the meter reader observed earth leakage and accordingly Sub Engineer inspected the site on 17-12-2021. Nobody was residing in the said house and there was some repair works was going on. There was a pin plug connected to meter box for taking temporary connection for works. The extension wires from the meter box got damaged while closing the box cover and the insulation gone and the phase wire in contact with the cover and this was the cause of earth leakage. Heavy consumption recorded during the month 12/2021 which was 1751 units. Accordingly, the bill raised for Rs.15,530/-. The appellant’s request is to waive of this bill. The appellant filed petition to (CGRF), Northern Region and CGRF (NR) ordered that the appellant is liable to pay charges on instalment basis. The appellant filed appeal petition before this authority and following decision is taken: 1. The appellant is liable to pay the energy charges as per the bills raised by the Licensee. 2. The Licensee shall allow 48 instalments for the remittance of this payment. 3. No interest is to be charged on this amount. |
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Based on the complaints of the farmers, the Licensee inserted one post between the CK 25/7 and CK 25/8 posts to tighten the line and also to have sufficient clearance. The new post is in the middle of appellant’s field, which is creating obstruction for his farming activities such as moving of machinery etc. He approached the ADM and ADM ordered that the post is not creating any obstruction. So, this is not to be shifted. The appellant approached CGRF, Northern Region and CGRF (NR) order state that they agree with the order issued by the ADM, Malappuram. The appellant filed appeal petition before this Authority and it is decided to dismiss the appeal petition field by the appellant. |
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The bill for the month August 2020 was Rs.2,624/- and that of October 2020 was Rs.4,900/-. As the appellant was not paid the energy charges, the supply was disconnected on 20-11-2020 and dismantled on 17-11-2021. The total dues as on 17-11-2021 is Rs.10,949/- including the minimum charge and surcharge. The Licensee initiated the revenue recovery procedure. The appellant filed petition to the CGRF, Northern Region, and CGRF (NR) issued order dated 12-08-2022, stating that the appellant is liable to pay the charges billed by the Licensee. The appellant filed appeal petition before this Authority and following decision is taken: 1. The Licensee should not charge the minimum charges more than 6 months from the date of disconnection. The bill is to be revised accordingly. 2. The appellant is liable to pay the amount as per the revised bill prepared in accordance with (1) above. |
KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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