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Orders of Kerala Electricity Ombudsman  in pdf format
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P/053/2016 Smt. Vijayalekshmi Amma, Thiruvananthapuram.

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The appellant Smt. Vijayalekshmi Amma is a consumer with consumer No. 10430, under Electrical Section, Parassala. A service wire was drawn by crossing the appellant’s property for giving service connection to her neighbour, Smt. Visalakshi Amma for conducting a flour mill with consumer No. 1128. It is alleged that the service wire was drawn years back without any consent of the appellant. As the appellant wants to do some adjoining construction in the existing building, this service wire becomes a hindrance. So the appellant made a request to shift the service wire through which an overhead line drawn for giving domestic connection to Smt. Visalakshi Amma. The grievance of the appellant is against the inaction on the part of respondent for not shifting the weather proof 3 phase service wire passing through her property. Further, the Assistant Engineer, Parassala demanded an amount of Rs. 16,369.00 from the appellant for carrying out the shifting work. But the appellant raised objection against the demand. According to the appellant the expenses for shifting the service wire shall be borne by the consumer who availed the service connection with consumer No. 1128. So the appellant filed a petition before the CGRF, Kottarakkara, which was disposed of vide order in OP No. 1604/ 2015 dated 21-12-2015, directing the appellant to remit the labour charges for shifting the service wire. Not satisfied with the order of the Forum, the appellant approached this Authority with this appeal. In view of the above discussions, the respondent is directed to prepare a fresh estimate for labour charges for the shifting through the originally proposed route within 2 weeks from the date of receipt of this order and to complete the work without any further delay from the date on which the appellant remits the amount as per revised estimate. It is clarified that the respondent should not insist for further consent from the property owner for the conversion of the line. The order of CGRF in OP No 1604/ 2015 dated 21-12-2015 is upheld. No order as to costs.
P/054/2016 Sri. Arun R. Chandran, Ernakulam

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The appellant represents M/s Indus Towers Ltd., a company providing passive infra structure service to telecommunication providers. The consumer number of the above service connection is 29711 and is under the jurisdiction of Electrical Section, Pathanapuram. The appellant is paying the current charges regularly without any due or delay. But the respondent as per the invoice dated 04-03-2016 directed the appellant to remit an amount of Rs. 57,558.00 towards the short assessment for the period from 11/2011 to 02/2012. An objection against the demand was filed before the Assistant Engineer and the same was rejected without quoting any valid reason or regulations. So the appellant had approached the Hon’ble CGRF (SR) by filing a petition in OP No. 78/2016. The Forum disposed of the petition by ordering to quash the bill and directed to issue the revised bill for two billing cycles. The respondent issued revised bill for Rs. 28,153.00 dated 12-08-2016. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. In view of the above findings the revised short assessment issued to the appellant for Rs. 28,153.00 is quashed. The order of CGRF in OP No. 78/2016 dated 08th August 2016 is set aside. Having concluded and decided as above, it is ordered accordingly. No order as to costs.
P/048/2016 Sri. Jojo Joseph, Thalayolaparambu.

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The appellant, Sri Jojo Joseph, is an industrial consumer under Electrical Section, Peruva was billed under LT IV tariff. The service connection availed is for LPG bottling plant but there was no categorization of LPG bottling plants in the tariff order prevailing at that time. The tariff order issued in 12/2012 clearly categorizes LPG bottling plants are under LT VII A Tariff. But by mistake the tariff of the appellant was not changed to LT VII A commercial and accordingly the appellant has paid the bills during the period under dispute till 1/2016 under LT IV tariff. While being so, the mistake was traced out during the inspection conducted by the APTS unit, Kottayam and the tariff was re-categorized to LT VII A with effect from 1/2016. Later, the respondent issued a short assessment bill for Rs. 5,53,349.00 for a period of 24 months on 22-01-2016 as per Regulation 134 (1) and Regulation 152 of the Kerala Electricity Supply Code 2014. The appellant disputed the short assessment bill before the CGRF, Kottarakkara. But the Forum disposed of the petition vide OP No. 37/2016 with the following observation. “The bill issued to the petitioner for Rs. 5,53,349.00 is upheld and the respondent is directed to allow the petitioner to pay the amount by 10 interest free installments, if he desires.” Being aggrieved by this order of Forum dated 10-06-2016, the appellant has filed the Appeal Petition before this Authority. So, in view of the above findings, I hold that the appeal is not maintainable and hence dismissed. However, no interest or surcharge need be levied on the appellant during the appeal pending period before the CGRF and this Authority. The appellant may be allowed suitable installments if he desires so as per Regulation 135 of the Supply Code, 2014. The order of CGRF in OP No. 37/2016 dated 10-06-2016 is upheld. Having concluded and decided as above, it is ordered accordingly. No order as to costs.
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