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Orders of Kerala Electricity Ombudsman  in pdf format
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P/056/2016 - Swami Chaithanya Njana Thapaswi Thiruvananthapuram

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The service connection with consumer No. 11454, LT VI B tariff is effected in favour of Swami Chaithanya Njana Thapaswi, Secretary, Santhigiri Ayurveda Sidha Vaidyasala, Uzhavoor under Electrical Section, Marangattupilly. The connected load of the premises is 19920 Watts. On 25-02-2016, the APTS team inspected the premises and detected that the billing of this service connection is under LT VI B instead of LT VI F. The inspection team prepared a site mahazar after recording the above irregularity. Based on the above finding, provisional assessment was issued for an amount of Rs. 80,297.00 for a period from 05-06-2013 to 03-02-2016. Thereafter on 25-02-2016 the tariff was re-fixed as LT VI D. Aggrieved against this the appellant approached with a petition before CGRF (South), Kottarakkara. The petition was disposed of by the CGRF vide order in OP No. 66/2016 dated 30-07-2016 with a direction to the respondent to change the tariff from LT VI F to the tariff under charitable activity when the appellant produces the certificate under Section 80 G from the Income Tax Department. Not satisfied with the above order, the appellant has filed this appeal petition before this Authority. Duly considering the facts and circumstances of the case and as per the provisions of the tariff order dated 14-08-2014 issued by the Commission, the appellant is eligible for LT VI A tariff and hence the respondent is hereby directed to revise the tariff of the appellant to LT VI A. The short assessment bill issued for Rs. 80,297.00 is hereby quashed. Order of CGRF in OP No. 66/2016 dated 30-07-2016 is set aside. No order as to costs. ‘’
P/055/2016 Sri Sasidharan P. P. Kozhikode

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The service connection bearing consumer No. 15936, under Electrical Section, Vadakara South, was originally stands registered in favour of Sri Sasidharan P.P. The service was disconnected on 23-07-2015 due to non payment of electricity bill and consequently dismantled on 01-12-2015. The grievance of the appellant is that he was not issued a disconnection notice in writing, intimating about the grounds for disconnection. In addition to that, though the appellant had applied for a new service connection on 22-02-2016, the same was not processed timely and properly and delayed unnecessarily. The appellant further stated that the indecent behaviour and utterance of abusive languages from the part of the concerned officials created a lot of difficulties and mental agonies while providing new service connection. Aggrieved against the undue delay from the part of respondent, the appellant approached the CGRF praying for compensation for the delay caused and to refund the amount towards the OYEC already remitted by him. But the Forum dismissed the petition vide Order OP No. 181/2015-16 dated 21-07-2016. Not satisfied by the decision of the Forum, the appellant has filed this appeal petition before this Authority. In view of the above findings, the appeal is disposed of leaving open the claim of compensation for dismantling the service provided with the appellant’s premises with consumer No. 15936 without complying with the mandatory provisions in Regulation 139 of Supply Code, 2014. The order of CGRF in OP No. 181/2015-16 dated 21-07-2016 is set aside. No order as to costs.
P/057/2016 Smt. E. Shobhana Kannur – 670 004

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The three phase service connection bearing consumer No. 9041 is registered in the name of Smt. E. Sobhana, under LT IV A tariff (Industrial) with a connected load of 134625 Watts and was effected on 06-01-1996, under Electrical Section, Cherukunnu. The appellant is running an industrial unit in the name and style of M/s Design and Interiors, Mundappuram. While being so, the Assistant Engineer, Electrical Section, Cherukunnu conducted a surprise inspection in the premises on 16-06-2015 and detected that the one phase of the Current Transformer (CT) to the meter was not working, there by not recording the energy of one of the phases in the CT meter (out of the 3‐phase supply) which means a less consumption was recorded in the meter than the actual energy consumed. Accordingly, a short assessment bill for Rs. 1,64,125.00 was issued to the appellant, assessing the unrecorded portion of the energy actually consumed by the appellant, for the past one year at the prevailing tariff rate. Aggrieved against this bill the appellant filed a petition before the CGRF, Kozhikode which was dismissed vide judgment dated 16-06-2016 in OP No. 20/2016-17. Hence the appellant filed this appeal before this Authority. In view of the above findings the short assessment bill issued for Rs. 1,64,125.00 is not sustainable and hence quashed. The order of CGRF in OP No. 20/2016-17 dated 16-06-2016 is set aside. No order as to costs.
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