KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Downloads - Orders - P-008/2021-Sri. Kurian Jacob-Order dated12-07-2021
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 P-008/2021-Sri. Kurian Jacob-Order dated12-07-2021  |
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| The appellant was billed bimonthly up to 03-02-2020 and reading could not be taken in April 2020 due to COVID-19 lockdown and hence, issued bill for Rs.2,828/- taking the average of the previous consumption as 468 units. On 03-06-2020, meter reading was taken and found consumption for two bi-months from 03-02-2020 to 03-06-3020 as 1363 units and issued two bills for Rs.5,263/- & Rs.5265/-. CGRF, Southern Region directed the respondent to install a calibrated meter for ascertaining the accuracy of the meter and found the appellant is liable to pay the bill. The appellant filed this appeal petition before this Authority. The testing of energy meter in the premises itself with a calibrated test meter by the respondent is not accepted by the appellant and hence, the appellant can approach the respondent for the testing of the meter in a NABL accredited laboratory after remitting required testing fee within 15 days from the date of this order. The respondent shall select the laboratory for the testing with the concurrence of the appellant and testing shall be done within 30 days from the date of application for testing. If the meter is found good in the testing, the appellant shall remit the disputed bill amount within the revised due date fixed by the respondent. If the meter is found defective, the disputed bills shall be withdrawn by the respondent and issue a revised bill taking average of the three-bimonthly consumption in the undisputed period prior to 03-02-2020 as per rules. The appeal petition filed by the appellant is allowed to this extent and stands disposed of as such. The order of CGRF, Southern Region, in OP No: 78/2020 dated 18-01-2021 is set aside. |
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