KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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The appellant is a consumer of Electrical Section, Chelannur, KSEB Ltd. with consumer number 14762. The registered connected load is 280 watts and tariff allotted is LT VIIA. The appellant’s electricity bill dated 04-02-2021 is Rs.12,267/- for the bi-month from 04-12-2020 to 04-02-2021. The respondent checked the accuracy of the energy meter following the complaint of the appellant and found good. The appellant was given three instalments for remitting the amount and the 1st instalment for Rs.4,179/- was remitted on 15-04-2021. Afterwards the appellant approached the Consumer Grievance Redressal Forum (CGRF), Northern Region, Kozhikode and the Forum in its order dated 08-12-2021 allowed 6 instalments for the balance amount to be remitted and exempted from paying the surcharge in the petition pending period in Consumer Grievance Redressal Forum. The appellant filed appeal petition before this Authority. This Authority upheld the decision taken by the CGRF, Kozhikode in OP No. 7/2021-22 dated 08-12-2021 and the appeal petition filed by the appellant is rejected and disposed of as such. |
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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