KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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P/019/2023- Shri. Mathew P.J. | ||||||||||||
The appellant Sri. Mathew P.J. is the son of the consumer Sri. Joseph Mathew with Consumer no. 1156228008578 under Electrical Section Vannappuram. Joseph Mathew has expired as per the copy of the death certificate produced by Sri Matthew P.J. and claimed that he is the legal heir of his father Joseph Mathew. The connection was availed on 11/11/2003 under the tariff LT-7B with registered connected load of 300W for a small shop. the billing was done on bimonthly basis as per the consumption recorded by the meter installed. The average monthly consumption was below 20 units. The electricity bill issued on 10/2022 is very high for an amount of Rs.1973/-. The meter was tested with a parallel meter and found no fault in the meter. The consumer is not willing to pay the amount and approach CGRF, CGRF issued order dated 23/3/2023 stating that the petitioner is liable to pay the bill. Aggrieved by the decision of the CGRF, appellant filed the appeal petition to this Authority. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. Licensee shall extent concession of 50% of the bill amount as the responsibility is to be shared both the consumer and the licensee. 2. The licensee shall grant 12 monthly instalments to pay the amount as per (1) above. 3. The power is to be reconnected if disconnected. 4. No order on cost. |
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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