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P/045/2023- Shri. Markose Xavier
The appellant Shri. Markose Xavier is the husband of Juliet Xavier who is the consumer of the licensee (KSEBL) with consumer no. 1145594003761. The consumer was expired and he is the legal heir of the consumer as per the certificate issued by the Revenue Authorities. The power connection is 3 phase with tariff LT IA. The meter reader visited the premises on 02/07/2022 and issued bill for 07/2022 to the consumer. There was no display in the meter, and recorded status as SF (suspected faulty) and the bill prepared based on the average of the previous consumption's. The second bill dated 02/09/2022 also issued based on the average reading and the status is recorded as D/L. The meter is installed outside and hence the door lock condition is not applicable. The bill for 02/11/2022 also issued in the same pattern. The meter was replaced only on 04/11/2022. The licensee is not supposed to raise the bill based on average consumption more than 4 months(two billing cycles) and within this period the licensee has to replace the meter. The allegation of the appellant is that the licensee has raised the third bill illegally. The appellant has filed the petition to the CGRF and CGRF issued order dated 18/08/2023 stating that the petitioner is liable to pay the bills issued by the licensee. Aggrieved with the decision of CGRF, this petition is filed to the Electricity Ombudsman.

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Created 2023-12-26 06:49:21

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
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Ernakulam, Kerala-682 016
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