KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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| Category: Orders | ||
 Orders |
Files: 1245 | |
| Orders of Kerala Electricity Ombudsman in pdf format |
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Files:
 Meter faulty and unauthorised additional load – penal bill issued – P/338/2013 – V.C. Varghese, Kunnamkulam. 
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| The APTS team has detected unauthorized additional load in the premises of the consumer and also found that the inputs from R & Y phase currents given to the CT meter were absent thus resulting in the recording of lower consumption. The consumer was issued a short assessment bill to recover the energy escaped from billing due to CT’s fault in two phases. Respondent has been directed to revise the disputed bill based on average energy consumption per month, giving credit to the energy units already billed. |
| Bill issued to the consumer by the KSEB for higher consumption of electricity for two months – Complait reg- P/350/2013 – Khader Pillai, Kochi.
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| The consumer’s meter has recorded high consumption for two months and accordingly a bill was issued to him as per the meter reading. The consumer complaints that the excess reading in the electronic meter was due to voltage surge or dial jump. Though the test done with ‘Check meter’ installed along with the meter under dispute, has showed the meter as good one, the consumer was not convinced and hence filed this petition. The respondent has been directed to revise the disputed bill based on the previous bimonthly consumption. |
| Crossing of electric posts and lines erected for providing electric supply to a third party into his property – as per the ADM’s order– P/348/2013 – Anida D, Thiruvanathapuram.
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| The grievance of the petitioner is that the new electric connection constructed to provide connection to a third party as per ADM’s order has crossed over to her property. The ADM has ordered to erect the posts and electric OH lines along the boundary but within the appellant’s neighbour’s property only. The case disposed with a direction to set upright all such slanting electric posts, so as to avoid crossing of electric lines and posts into the appellant’s property. |
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