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Category: Orders
Page 21 of 410
Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1228
Orders of Kerala Electricity Ombudsman  in pdf format
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Crossing of electric posts and lines erected for providing electric supply to a third party into his property – as per the ADM’s order– P/348/2013 – Anida D, Thiruvanathapuram.

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The grievance of the petitioner is that the new electric connection constructed to provide connection to a third party as per ADM’s order has crossed over to her property. The ADM has ordered to erect the posts and electric OH lines along the boundary but within the appellant’s neighbour’s property only. The case disposed with a direction to set upright all such slanting electric posts, so as to avoid crossing of electric lines and posts into the appellant’s property.
Deficiency of service -penal bill remitted for Unauthorized addition Load –– delay in regularizing the UAL by KSEB and another penal bill issued – P/232/2011 – Nishad M.A., Malappuram.

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The grievance of the appellant is that there is deficiency of service occurred on the part of KSEB in giving the new LT service connections to the consumer on time and he was penalized for the lapses on the part of KSEB. It is held that it is not justifiable to penalize a consumer for the delay occurred on the part of KSEB and the consumer has acted as per rules. Decided to revise the disputed penal bill by limiting for a period of six months.
Deficiency of service on the part of Licensee - delay to comply the request of the consumer – P/262/2011 - P. Jyothi Prasad, Cochin 11.

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The consumer has the complaint of, wrong ‘spelling’ of his name printed in the monthly electricity bills issued to him, by KSEB. The consumer has requested to get the name corrected in all records but was not abided by the respondent and hence demands to award compensation for the lapse of deficiency in service, on the part of the respondent in correcting the omission on time. The first grievance has already been redressed and no purposeful deficiency in service was proved.
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