KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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| Category: Orders | ||
 Orders |
Files: 1245 | |
| Orders of Kerala Electricity Ombudsman in pdf format |
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Files:
 Dispute regarding true average bimonthly energy consumption of the consumer during the meter faulty period - request to set aside the impugned reassessment bill – P/316/2012 – C. OmanaAmma,Tvm. 
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| The faulty meter was not replaced by the respondent for 20 months. The reassessment of the consumer, as per the true average energy consumption has not been done timely, after getting subsequent meter readings on replacing the faulty meter. The reassessment was done based on an audit report after two years of replacing the faulty meter. The consumer has opted for a settlement and ordered accordingly. |
| Dispute regarding burning hours of street lights of Panchayath – short assessment bill – P318/2012 – Secretary, ManamboorGramaPanchayath, thiruvanathapuram.
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| The burning hours of street lights were wrongly calculated as six hours which were actually burned for 12 hours, which was found in the audit inspection. Since the arrear bill pertains to very old period and it is not possible to verify the accuracy of the burning hours of street lights at that time, requests to set aside the impugned bill. It is held that no street lights are switched off after midnight, that is after 6 hours of operation and consumer has the liability of paying the charges for electricity, they have consumed. It is directed to revise the bill, limiting to the last two years. |
| High consumption of Electricity during the disputed period – dispute on current charge bill – P328/2012 – The Secretary, Dhanwanthri Centre, Kasargod.
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| The meter reading of the consumer was not taken continuously for 4 bi-months, citing the reason as door locked. Consumer was billed for the average reading as per previous consumption. Thereafter the meter reading shows high consumption during the disputed period and bill was prepared as per the energy consumption recorded after deducting the amount already remitted. Allowed the petition and quashed the disputed current charge bill. |
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