KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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Category: Orders | ||
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Files: 1265 | |
Orders of Kerala Electricity Ombudsman in pdf format |
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The consumer was served with an exorbitant bill under LT VIIA commercial tariff. He complaints meter fault and requested to waive off the excess charges levied in the bill. |
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The consumer was having an electric connection and the bills were issued under domestic tariff till October 2006 and from November 2006 to October 2008, she was billed under commercial tariff. This anomaly was noticed in October 2008 and the consumer filed a petition to rectify the anomaly and to refund the excess amount collected under commercial tariff. Accordingly KSEB changed the tariff to domestic after inspection but rejected to refund the excess amount collected. |
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The consumer was running a medical shop which has an electric connection under commercial tariff. The shop was closed and the consumer was remitting the fixed charges in every bi-month for the last one year. He realized that the remittance of fixed charges are at a high rate due to the high connected load of his shop. The connected load was reduced as per his request and monthly fixed charges were reduced accordingly. The consumer has requested the refund of the excess fixed charges remitted with retrospective effect. |
KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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