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Which Rules and Regulations govern the functioning of Consumer Grievance Redressal Forum (CGRF) and Ombudsman?

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Monday, 23 February 2009
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Answer

The Regulations called the Kerala State Electricity Regulatory Commission (Consumer Grievance Redressal Forum and Electricity Ombudsman) Regulations, 2005 issued by the Kerala State Electricity Regulatory Commission govern the functioning of Consumer Grievance Redressal Forum (CGRF) and Ombudsman. The various regulations issued by the  Kerala State Electricity Regulatory Commission are available in the web site of the Commission.

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Contact Us

STATE ELECTRICITY OMBUDSMAN,
Charangattu Bhavan,
Building No-36/895,
Mamangalam- Anchumana Road,
Edappally- P O.Kochi 682024, KERALA,
Phone#  +91 484 2346488

Any Queries?

Send an email to info@keralaeo.org

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Consumers should submit  petitions to CGRF first before appealing Ombudsman.

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