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Category: Orders
Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1226
Orders of Kerala Electricity Ombudsman  in pdf format
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P/023/2023- Shri. N.K. Sivadasan

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The appellant is the owner of the industry named as M/s Thermoplastic Industries, at Mulamthuruthy and the consumer of the licensee under tariff LT IVA industrial. The appellant is the consumer of the Electrical Section, Udayamperoor with consumer no. 1755497002679. There are arrears on power charges for the appellant and outstanding amount accumulated. The licensee has sanctioned installment scheme for clearing the dues. The appellant complaints that amount remitted by him on 17/03/2022 for Rs.7723/- and Rs. 2277/- were not been accounted by the Licensee. The appellant claims that he had paid Rs.3,323/- in excess to the bills raised by the licensee and he want this amount is to be refunded. The Respondent’s version is that the appellant has to remit Rs. 15,274/- to clear of the dues. The appellant filed petition to the CGRF and CGRF issued order vide order dated 31/3/2023. Aggrieved by the decision of CGRF, the petition is filed to this authority. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. The appellant is liable to pay the arrears as per the records of the licensee. 2. No order on cost.
P/024/2023- Shri. Joseph T.M.

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The appellant Shri. Joseph is the consumer of the licensee with consumer no. 1165087006078 under Puthucode Section Palakkad. In the month of September 2022, the meter recorded a high consumption 2668 units for a period from 1st July to 31st August. There are no high power consuming domestic appliances in the house. The parallel meter was installed and found that the meter was faulty. The appellant states that the meter recorded high reading since November 2021. The licensee has considered the excessive consumption only for 07/07/2022 to 31/08/2022. The appellant requested for revising the bills since November 2021 to August 2022 by averaging the consumption based on the upcoming bills. The appellant filed petition to the CGRF and CGRF issued order dated 31/03/2023. Aggrieved by the decision of CGRF, the appellant filed appeal petition to this authority. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. It is concluded that the meter is faulty since November (reading month) 2021. 2. The bill for the month November 2021 to September 2022 is be revised considering the average of consumption of two billing cycles after the meter replacement. 3. The amount overcharged on the consumer by the licensee is to be refunded. 4. No order on cost
P/022/2023- Shri. Jino Sebastian

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The appellant Sri. Jino Sebastian purchased 5.80 cents of land at Edakkunni village of Trichur Corporation to build a house. The appellant is a Kottayam native and residing in Trichur as he is posted in Trichur. The building permit was obtained and the construction has been started. The 11 Kv line drawn to provide power for the Thaikkattussery Ayurveda college is rerouted as per the request of the Principal, Ayurveda college for the expansion of the college. The proposed route of the 11 Kv line was approved by the ADM. The line with ABC cable was drawn by the side of the road in front of the plot owned by the appellant. One stay wire of the post was placed inside this property without the consent. The appellant wants this stay wire is to be removed from the property. The appellant approached the CGRF and CGRF issued order vide order dated 31/03/2023. Aggrieved by the order of the CGRF, appellant filed the appeal petition to this Authority. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. The Licensee has to remove the stay wire from the property of appellant as agreed during the site inspection. 2. The licensee has to bear the cost of this alteration or modification. 3. No order on cost.

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
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Ernakulam, Kerala-682 016
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